Additional Stone 1
1 Year Warranty
Free Shipping
HASSLE-FREE RETURN POLICY
We offer a 30-day return and exchange policy for a hassle-free shopping experience! If you're not completely satisfied with your purchase, you can return it within 30 days for a return or exchange. Shop with confidence!
For more information about our return policy, kindly visit our Refunds and Returns Policy Page.
ETHICALLY SOURCED
Our products are crafted with care, using responsibly sourced materials and ethical production practices so you feel good about what you wear.
Top-Notch Support
We pride ourselves on providing exceptional customer service! Our friendly team is always ready to assist you with any questions or concerns, ensuring a smooth and stress-free shopping experience. Need help? We're just a message away!
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Faq
Shipping & delivery
We are sorry but due to Holiday season rush, your parcel might not arrive by Christmas if ordered after 12th December.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We will provide you with your tracking details when your order is being processed.
To track your order, visit our store's Track Your Order section and enter either your tracking number or your Order ID with your contact details.
It is highly unlikely that your order would get lost during shipping. However, if it happens, we would be more than happy to ship you a new product.
Orders and Payments
Yes, you can modify your order before it is processed and shipped to you.
In order to modify your order, please reach out to our support at support@theariadne.com
We offer a variety of secure payment options to make your shopping experience smooth and convenient. You can choose to pay with Shop Pay, PayPal, Klarna (for flexible payment plans), Mastercard, Visa, American Express (AMEX), and Apple Pay. Our checkout process ensures your payment details remain protected, giving you peace of mind with every purchase.
Yes, your payment information is completely secure. We use industry-standard encryption and security measures to protect your data during checkout. All transactions are processed through trusted payment gateways like Shop Pay, PayPal, Klarna, Visa, Mastercard, AMEX, and Apple Pay, ensuring your personal and financial details remain confidential. We do not store or share your payment information, so you can shop with confidence.
Yes! We offer exclusive discounts and promo codes throughout the year. Keep an eye out for special deals, seasonal sales, and limited-time offers. Stay tuned by subscribing to our newsletter or following us on social media to be the first to know about upcoming promotions!
Returns and Exchanges
Yes, we provide hassle-free returns for most of our products. For more information about our return policy, kindly visit our Refunds and Returns Policy Page.
You can initiate a return for your products by reaching out to our support at support@theariadne.com
They will guide you regarding the next steps.
In case of return, you would have to pay for the return shipping label.
Others
If your query is not listed in the FAQ section, please feel free to chat with us using the chat option visible on your screen. You can also reach out to as at support@theariadne.com